YBON Service Policies

Virtual Consultations & Personalized Facial Rituals

At YBON, we believe caring for yourself should feel intentional, supportive, and enjoyable.

Our virtual services are designed to provide personalized guidance, professional esthetic education, and facial tension softening techniques you can incorporate into your daily self-care rituals.

Please review the following policies before booking your experience.

Booking & Payment

• Full payment must be received to secure your appointment.

• Appointments are not confirmed until the required payment has been received and you receive a confirmation email.

• All appointments are conducted virtually through Google Meet unless otherwise arranged.

Cancellations & Rescheduling

We understand that schedules change.

• Please provide at least 24 hours’ notice to cancel or reschedule your appointment.

• Appointments canceled with at least 24 hours’ notice may be rescheduled or refunded according to the payment terms disclosed at booking.

• Cancellations made with less than 24 hours’ notice and missed appointments may result in forfeiture of the deposit or session payment, as disclosed at booking.

• If YBON must cancel your appointment, you will be offered the choice of rescheduling or receiving a full refund.

Virtual Appointment Guidelines

To make the most of your personalized experience:

• Join your appointment from a quiet, comfortable, well-lit space with a stable internet connection.